Ecobank Abatta in Abidjan

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kommentare 5

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  Sitty Aidara

  :: 29 November 2023 11:48:08

  Very bad experience with Ecobank! Cards blocked by mistake with customer service, information that differs from one agency to another and so on… I had a great advisor in Abatta (thanks Said Coulibaly) who really responded and helped with everything. made to recover the blunders every time, but the overall service of this structure is really bad. I will not recommend at all

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  Averell Dalton

  :: 07 November 2023 13:15:11

  Very slow and disorganized service, no fluidity in the service, lack of communication. Long hours of waiting under the tarpaulin, not enough chairs available under the waiting tarpaulin, customers are forced to line up under the sun, but it's not serious. When you go for a school payment, you are not considered, they prefer simple payments first. 2 hours before you sit under the tarpaulin, 2 more hours before you enter the room, poof💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔💔

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  gboho celine

  :: 14 June 2023 23:36:27

  Poor customer service, long waits and staff who go around in circles very often yet the room is full once I understand but every day 🤦‍♀️ It's amateurism... we should review the organization or that the manager controls a little about the state of the service in his agency…

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  Debora Amane

  :: 14 June 2023 15:09:29

  The hostesses are poorly oriented, the service is very very slow and to get your money if it is a new account without a magnetic card the procedures are slow.

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  iyiola cherif salako

  :: 24 May 2023 15:28:43

  No concrete organization. They make you take the tickets without respecting the order. Service too slow and inefficient. No communication with their customers. Cards that deal with issuing debit cards are always nervous. They talk to customers without looking into their eyes. We love Ecobank, every customer is important and should be treated differently. A few smiles would be nice. There are young ladies at reception who are very friendly but they can't even communicate with customer service because the lady terrifies them with her look. Don't forget that there are a lot of banks and customers stay where they feel better. Thank you for taking my comments into account. I hope not all of your agencies are the same. Thank you